/* @import url('https://fonts.googleapis.com/css?family=Open+Sans:400,600,700');
body {
  margin: 0;
  padding: 0;
  font-family: 'Open Sans', sans-serif !important;
   scroll-behavior: smooth;
} */
#botcopy-react-root {
  --bcHeaderFillColor: #5c5fa4;
  --bcBotResponseFontColor: #5c5fa4;
  --bcMenuButtonColor: #5c5fa4;
  --bcButtonFillColor: #5c5fa4;
  --bcHeaderFontColor: #fff;
  --bcBotResponseFillColor: #fff;
  --bcBotResponseBorderColor: #fff;
  --bcButtonFontColor: #fff;
  --bcChatBackground: #fff;
  --bcTypingAnimationDots: #5c5fa4;
  --bcTypingAnimationFill: #f2f2f2;
  --bcUserResponseColor: #fff;
  --bcUserBoxColor: #5c5fa4;
  --bcFontType: 'Open Sans';
  --bcFontWeight: 400;
  --bcHoverFillColor: #404f73;
  --bcHoverFontColor: #fff;
  --bcWidgetShape: '50%';
  /* greeter */
  --bcGreeterFontColor: '#5c5fa4';
  --bcGreeterBorder: '#5c5fa4';
  --bcGreeterBorderHoverColor: '#404f73';
  --bcGreeterBackground: '#5c5fa4';
  --bcGreeterPromptBackground: '#fff';
  --bcGreeterHoverFillColor: '#404f73';
  --bcGreeterHoverFontColor: '#fff';
  --bcPromptSuggestionFillColor: '#5C5DA6';
  --bcPromptSuggestionFontColor: '#fff';
  --bcPromptSuggestionHoverFillColor: '#404f73';
  --bcPromptSuggestionHoverFontColor: '#fff';
  /* dimensions */
  --bcDimensionsWindowHeight: '600px';
  --bcDimensionsWindowWidth: '372px';
  --bcCardButtonTextAlignment: 'center';

  --inputText: #292929; /* Font color of user's text in Input Field */
  --inputBorder: #cdced2; /* Border color around Input Field */
  --inputBackground: #e6e6e6; /* Background color of Input Field */
  --chatWindowShadow: rgba(0, 0, 0, 0.4); /* Shadow color around chat window */
  --poweredByText: #888; /* Font color of 'Powered by Botcopy' */
  --bcEndOfConversationText: #888; /* Font color of 'timestamp' */
  --bcEndOfConversationBorder: #cdced2; /* Border color for end convo message */
  --menuActionArrow: #292929; /* Color of arrow to right of Input Field */

  --privacyPolicyButtonColor: var(--bcBotResponseFontColor);
  --listBorderColor: var(--bcBotResponseFontColor);
  --cardTextColor: var(--bcBotResponseFontColor);
  /* Font color of text in cards */
  --cardBorder: var(--bcBotResponseBorderColor); /* Border color of cards */
  --cardButtonColor: var(--bcButtonFillColor); /* Button color of cards */
  --quickButtonBorder: var(--bcButtonFillColor);
  /* Border color of quick replies */
  --quickButtonBackground: var(--bcButtonFillColor);
  /* Background fill color of quick replies */
  --galleryArrowBorder: var(
    --bcBotResponseFontColor
  ); /* Arrow color for gallery cards */
  --quickTextColor: var(--bcButtonFontColor); /* Font color for quick replies */
  --cardButtonTextColor: var(
    --bcButtonFontColor
  ); /* Font color for card buttons */
  --headerTextColor: var(
    --bcHeaderFontColor
  ); /* Font color for chat window header */
  --botAppBackground: var(--bcChatBackground);
  /* Background color for bot app */
  --chatWindowBackground: var(--bcChatBackground);
  /* Background color for chat window */
  --poweredBackground: #fff;
  /* Background color for 'Powered by Botcopy */
  --galleryArrowBackground: var(
    --bcChatBackground
  ); /* Background color for gallery card arrow bubbles */
  --cardBackground: var(
    --bcBotResponseFillColor
  ); /* Background color for cards */
  --cardButtonBorder: var(--bcChatBackground);
  /* Border color for card buttons */
}
.botcopy.botcopy--app {
  font-family: var(--bcFontType), sans-serif !important;
  font-size: 0.875em;
  margin: 0;
  padding: 0;
  scroll-behavior: smooth;
  z-index: 2147483647;
  background: var(--botAppBackground) !important;
  -webkit-overflow-scrolling: touch;
}

.botcopy.botcopy--app .hide {
  display: none;
}

.botcopy.botcopy--app .show {
  display: block;
}

.botcopy .botcopy--fixed-wrapper--root {
  z-index: 2147483647 !important;
}

.botcopy.botcopy--app.is-mobile > div.botcopy--fixed-wrapper--root {
  height: 100%;
  right: 0; /* override livechat-ui-kit */
}

.botcopy.botcopy--app.is-mobile.is-open > div.botcopy--fixed-wrapper--root {
  /* make it fullscreen on mobile when its open */
  width: 100%;
  height: 100%;
  position: fixed;
  left: 0;
  right: 0;
  top: 0;
  bottom: 0;
}

/* set chat window to fullscreen on mobile */
.botcopy.botcopy--app.is-mobile .botcopy--fixed-wrapper--maximized {
  width: 100%;
  height: 100%;
  position: fixed;
  left: 0;
  right: 0;
  top: 0;
  bottom: 0;
}

.botcopy.botcopy--app.is-mobile-ios .botcopy--fixed-wrapper--maximized {
  position: absolute; /* ios does not support fixed when keyboard is open */
}

.botcopy.botcopy--app.is-safari .botcopy--bot-messages,
.botcopy.botcopy--app.is-mobile .botcopy--bot-messages {
  overflow: hidden;
  height: 100%; /* needed this especially for safari to fix scrolling behind input bar */
}

.botcopy .botcopy--bot-chat-window {
  z-index: 2147483647 !important;
  overflow: hidden;
  cursor: default;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
      flex-direction: column;
  height: 100%;
  position: relative;
}

@media (hover) {
  .botcopy .botcopy--bot-prompt-text-container:hover {
    background-color: var(--bcGreeterHoverFillColor);
    color: var(--bcGreeterHoverFontColor);
    border-color: var(--bcGreeterBorderHoverColor);
  }

  .botcopy
    .botcopy--bot-prompt-text-container:hover
    .botcopy--bot-prompt-crossicon {
    fill: var(--bcGreeterHoverFontColor);
  }

  .botcopy .botcopy--bot-prompt-suggestion:hover {
    background-color: var(--bcPromptSuggestionHoverFillColor);
    color: var(--bcPromptSuggestionHoverFontColor);
  }
}

.botcopy .botcopy--bot-prompt-text-container:focus {
  background-color: var(--bcGreeterHoverFillColor);
  color: var(--bcGreeterHoverFontColor);
  border-color: var(--bcGreeterBorderHoverColor);
}

.botcopy .botcopy--bot-prompt:focus .botcopy--bot-prompt-crossicon {
  border-radius: 10px;
  border: 1px solid #fff;
  color: var(--bcHoverFillColor);
  fill: var(--bcHoverFontColor);
}

.botcopy .botcopy--bot-prompt .botcopy--bot-prompt-crossicon:focus {
  border-radius: 10px;
  border: 2px solid var(--bcGreeterBorder);
  color: var(--bcHoverFillColor);
  fill: var(--bcGreeterHoverFontColor);
}

.botcopy .botcopy--bot-header-close-nouneven:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy--bot-header-close:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
}

.botcopy .botcopy-maximize-icon img:focus,
.botcopy .botcopy-maximize-icon:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
  border-radius: 15%;
}

.botcopy-maximize-icon-notts:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy .botcopy--enable-tts-inactive:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy .botcopy--enable-tts-active:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
}

@media (min-width: 491px) {
  .botcopy .botcopy--bot-chat-window {
    -webkit-box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
            box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
    border-radius: 10px;
    border-top-left-radius: 9px;
    border-top-right-radius: 9px;
    background: var(--chatWindowBackground) !important;
    margin-top: 20px;
    margin-bottom: 20px;
    margin-right: 5px;
  }
}

@media (min-width: 491px) {
  .botcopy.botcopy--app > div > div > div {
    height: var(--bcDimensionsWindowHeight);
    width: var(--bcDimensionsWindowWidth);
  }
}

.botcopy .botcopy--bot-chat-window .botcopy--message-loading {
  vertical-align: middle !important;
  margin-left: -10px !important;
  position: relative !important;
  top: 20px !important;
}

.botcopy .botcopy--bot-prompt-master-container {
  right: 35px;
  bottom: 1px !important;
  position: absolute;
  opacity: 0;
  margin-right: 32px;
  margin-bottom: 20px;
  -webkit-transition: all 0.3s ease-in;
  -o-transition: all 0.3s ease-in;
  transition: all 0.3s ease-in;
  visibility: hidden;
  font-size: 0.875em;
  font-weight: 500;
  line-height: normal;
  font-family: var(--bcFontType), sans-serif;
  cursor: default;
}

.botcopy .botcopy--bot-prompt-text-container {
  -webkit-box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
          box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
  padding: 10px;
  width: -webkit-max-content;
  width: -moz-max-content;
  width: max-content;
  max-width: 250px;
  background-color: var(--bcGreeterPromptBackground);
  border-radius: 15px 15px 0 15px;
  border-color: var(--bcGreeterBorder);
  border-style: solid;
  border-width: 2px;
  color: var(--bcGreeterFontColor);
  text-align: left;
  cursor: pointer;
  margin-bottom: 14px;
}

@media (min-width: 500px) {
  .botcopy .botcopy--bot-prompt-text-container {
    max-width: 300px;
  }
}

/* Bot prompt suggestion chips */
.botcopy .botcopy--bot-prompt-suggestion {
  background-color: var(--bcPromptSuggestionFillColor);
  color: var(--bcPromptSuggestionFontColor);
  cursor: pointer;
  padding: 8px 12px;
  margin: 5px 5px;
  border: none;
  border-radius: 15px 15px 15px 15px;
  cursor: pointer;
  -webkit-box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
          box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
}

.botcopy .botcopy--bot-prompt-suggestion:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}

.botcopy .botcopy--minimize-box {
  margin-right: 4px;
  margin-bottom: -12px;
  cursor: pointer;
}

.botcopy .botcopy--minimize-box .botcopy--bot-prompt-crossicon {
  float: left;
  z-index: 100;
  color: #fff;
  background-color: #bdbdbd;
  font-size: 1.25em;
  margin-bottom: 0.25em;
  cursor: pointer;
  border-radius: 50%;
  border: 2px solid #fff;
  -webkit-box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
          box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
}

.botcopy
  .botcopy--minimize-box
  .botcopy--bot-prompt-crossicon-wrapper:focus
  .botcopy--bot-prompt-crossicon {
  display: block;
  background-color: #3a3b3d;
}

/* Close Icon is not readily visible on medium & large devices */
@media only screen and (min-width: 415px) {
  .botcopy .botcopy--minimize-box .botcopy--bot-prompt-crossicon {
    display: none;
  }
}

.botcopy--bot-prompt-crossicon-wrapper {
  min-width: 2em;
  margin: 0 0.3em 0 0;
}

.botcopy .botcopy--bot-prompt-master-container.change-to-visible {
  opacity: 1;
  visibility: visible;
  z-index: 2147483647 !important;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: end;
      justify-content: flex-end;
  margin-bottom: 0;
}

/* Close Icon hover */
.botcopy
  .botcopy--bot-prompt-master-container.change-to-visible:hover
  .botcopy--bot-prompt-crossicon {
  display: block;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-bottom-link {
  background: var(--poweredBackground);
  border-bottom: 1px solid #e6e6e6;
  color: var(--poweredByText);
  display: block;
  width: auto;
  line-height: normal;
  position: relative;
  text-align: center;
  font-family: var(--bcFontType), sans-serif;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-bottom-link a {
  color: var(--poweredByText);
  text-decoration: none;
  font-size: 0.8em;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-bottom-link a:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor) !important;
}

.botcopy .botcopy--icon3d {
  top: -20px;
  left: -20px;
  -webkit-transform-style: preserve-3d;
          transform-style: preserve-3d;
  cursor: pointer;
  position: relative;
}

.botcopy .botcopy--icon3d__face {
  position: absolute;
  display: inline-block;
  width: 100%;
  height: 100%;
  text-align: center;
  -webkit-backface-visibility: hidden;
          backface-visibility: hidden;
}

.botcopy .botcopy--icon3d__face--back {
  z-index: 100;
}

.botcopy--icon3d__face--back img {
  max-width: initial;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-bottom-link + div > div {
  padding: 0 0.5em 0.1em !important;
  background: #fff !important;
  border-top: 0 solid rgba(0, 0, 0, 0.1) !important;
}

.botcopy .botcopy--bot-webview {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
      flex-direction: column;
  height: 100%;
  position: absolute;
  top: 0;
  width: 100%;
  z-index: 2147483547;
  -webkit-transition: -webkit-transform 200ms ease-in-out;
  transition: -webkit-transform 200ms ease-in-out;
  -o-transition: transform 200ms ease-in-out;
  transition: transform 200ms ease-in-out;
  transition: transform 200ms ease-in-out, -webkit-transform 200ms ease-in-out;
  -webkit-transform: translate(100%);
      -ms-transform: translate(100%);
          transform: translate(100%); /* hidden by default, its on the right */
}

/* animation in/out slide */
.botcopy .botcopy--bot-webview.slide-in {
  -webkit-transform: translate(0%);
      -ms-transform: translate(0%);
          transform: translate(0%);
}

/* webview */
.botcopy .botcopy--bot-webview .botcopy--bot-header {
  -ms-flex-align: center;
      align-items: center;
  -ms-flex: 0 0 45px;
      flex: 0 0 45px;
  -ms-flex-direction: row;
      flex-direction: row;
  font-size: 14px !important;
  -ms-flex-pack: end;
      justify-content: flex-end;
}

.botcopy .botcopy--bot-header-back {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
      justify-content: center;
  -ms-flex-align: center;
      align-items: center;
  cursor: pointer;
  background-color: var(--bcHeaderFillColor);
  font-family: var(--bcFontType);
}

.botcopy .botcopy--bot-header-back:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
}

.botcopy .scroll-wrapper {
  -ms-flex-order: 2;
      order: 2;
  -webkit-overflow-scrolling: touch;
  overflow-y: scroll;
  z-index: 2147483647;
  -ms-flex-positive: 1;
      flex-grow: 1; /* takes the rest of the screen */
  position: relative;
}

.botcopy .scroll-wrapper iframe {
  -webkit-overflow-scrolling: touch;
  background-image: url(https://widget.botcopy.com/static/media/spinner.2503705d.svg);
  background-repeat: no-repeat;
  background-position: 50% 50%;
  background-color: #ccc;
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  top: 0;
  -webkit-transform: translate3d(0, 0, 0);
          transform: translate3d(0, 0, 0);
  -webkit-transition: all 0.66s ease-out;
  -o-transition: all 0.66s ease-out;
  transition: all 0.66s ease-out;
  border: none;
}

.botcopy .scroll-wrapper iframe::after {
  content: 'loading';
  text-align: center;
}

.botcopy .botcopy--avatar-image {
  background-color: transparent;
  border: none;
  border-radius: var(--bcWidgetShape);
  height: 40px;
  width: 40px;
  position: fixed;
  z-index: 100;
  opacity: 1;
}

.botcopy--message-group {
  opacity: 1;
  overflow: hidden; /* keep it! this fixes the jumping on the carousel */
}

.botcopy--message-group > div {
  /* first div = message group */
  margin-bottom: 10px;
  -ms-flex-align: end;
      align-items: flex-end;
}

.botcopy--message-group .botcopy--end-of-conversation {
  color: var(--bcEndOfConversationText);
  font-size: 13px;
  padding-left: 40px;
  padding-bottom: 5px;
  border-bottom: 1px solid var(--bcEndOfConversationBorder);
  margin-bottom: 20px;
}

.botcopy--bot-messages {
  -ms-flex-order: 2;
      order: 2;
  overflow-y: hidden;
  position: relative;
  display: -ms-flexbox;
  display: flex;
}

.botcopy--bot-messages .botcopy--chatroom-message-list {
  -ms-flex: 1 1;
      flex: 1 1; /* will grow */
  /*height: unset;*/
  padding: 8px 8px 0 8px;
  overflow-y: auto;
}

.botcopy--bot-messages-privacy {
  -ms-flex-order: 2;
      order: 2;
  overflow-y: auto;
  position: relative;
  display: -ms-flexbox;
  display: flex;
}

.botcopy--bot-bottom-bar {
  -ms-flex-order: 3;
      order: 3;
}

.botcopy--bot-snackbar {
  position: absolute !important; /* make it as big as the widget container */
  top: 0 !important;
  left: 0 !important;
  right: 0 !important;
  -webkit-transform: none !important;
      -ms-transform: none !important;
          transform: none !important;
}

.botcopy--bot-snackbar--content {
  border-radius: 0 !important;
  max-width: 100% !important;
  width: 100%;
}

.botcopy--bot-snackbar--content.info {
  background-color: #0a2740 !important;
}

.botcopy--bot-snackbar--content.success {
  background-color: #43a047 !important;
}

.botcopy--bot-snackbar--content.warn {
  background-color: #ffa000 !important;
}

.botcopy--bot-snackbar--content.error {
  background-color: #d32f2f !important;
}

.botcopy--bot-snackbar--content #snackbar-content {
  -ms-flex-align: center;
      align-items: center;
  display: -ms-flexbox;
  display: flex;
  font-size: 14px;
}

.botcopy--bot-snackbar--content .snackbar-button-icon {
  margin-right: 4px; /* to be aligned with the outer header X */
  opacity: 0.9;
}

.botcopy--bot-snackbar--content .snackbar-icon {
  font-size: 24px;
}

.botcopy--bot-snackbar--content .snackbar-icon-info,
.botcopy--bot-snackbar--content .snackbar-icon-success,
.botcopy--bot-snackbar--content .snackbar-icon-warn,
.botcopy--bot-snackbar--content .snackbar-icon-error {
  margin-right: 16px;
  opacity: 0.9;
}

/* Smartphones (portrait and landscape) ----------- */
@media (min-width: 320px) and (max-width: 480px) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
}

/* Sets prompt text container width for other mobile devices */
@media only screen and (min-width: 320px) and (max-height: 640px) {
  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 200px;
  }
}

/* Samsung Galaxy S3 ----------- */
@media only screen and (min-width: 320px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 200px;
  }
}

/* Samsung Galaxy S4 ----------- */
@media only screen and (min-width: 320px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 160px;
  }
}

/* Samsung Galaxy S5 ----------- */
@media only screen and (min-width: 360px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 200px;
  }
}

/* iPhone 5 ----------- */
@media only screen and (min-width: 320px) and (max-height: 568px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
}

@media only screen and (min-width: 320px) and (max-height: 568px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 160px;
  }
}

/* iPhone 6, 7, 8 ----------- */
@media only screen and (min-width: 375px) and (max-height: 667px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
}

@media only screen and (min-width: 375px) and (max-height: 667px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }

  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 220px;
  }
}

/* iPhone 6+, 7+, 8+ ----------- */
@media only screen and (min-width: 414px) and (max-height: 736px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
}

@media only screen and (min-width: 414px) and (max-height: 736px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }

  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 250px;
  }
}

/* iPhone 11 & XR */
@media only screen and (device-width: 414px) and (device-height: 896px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
}

@media only screen and (device-width: 414px) and (device-height: 896px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 250px;
  }
}

/* iPhone 11 Pro, X, Xs ----------- */
@media only screen and (device-width: 375px) and (device-height: 812px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }
}

@media only screen and (device-width: 375px) and (device-height: 812px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }

  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 220px;
  }
}

/* Iphone 11 Pro Max, 11 Xs Max */
@media only screen and (device-width: 414px) and (device-height: 896px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window {
    width: 100%;
    height: 100%;
  }

  .botcopy .botcopy--bot-prompt-text-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 250px;
  }
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-header > div:nth-child(2) {
  padding: 0 !important;
  background: var(--bcHeaderFillColor) !important;
}

.botcopy--bot-header-close {
  height: 24px;
  cursor: pointer;
  color: var(--bcHeaderFontColor);
  z-index: 100;
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-pack: center;
      justify-content: center;
}

/* if icons are not uneven in number in header */
.botcopy--bot-header-close-nouneven {
  height: 24px;
  cursor: pointer;
  color: var(--bcHeaderFontColor);
  z-index: 100;
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-pack: center;
      justify-content: center;
}

.botcopy.botcopy--app .botcopy--minimize-box {
  width: 60px;
  height: 60px;
  position: absolute;
  bottom: 1em;
  right: 0;
  /* transition: all 1000ms ease-out; */
  left: auto;
  -webkit-transform: none;
      -ms-transform: none;
          transform: none;
  opacity: 1;
  -ms-flex-align: center;
      align-items: center;
  background: var(--bcGreeterBackground);
  border-radius: var(--bcWidgetShape);
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
      justify-content: center;
  -webkit-perspective: 600px;
          perspective: 600px;
  -webkit-box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
          box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
  z-index: 2147483647;
}

/* Change background color when greeter is focused */
.botcopy.botcopy--app .botcopy--minimize-box:focus {
  background-color: var(--bcGreeterHoverFillColor);
}

.botcopy.botcopy--app.is-mobile .botcopy--minimize-box {
  right: 1em;
}

.botcopy .botcopy--video video {
  height: 24% !important;
}

.botcopy .botcopy-maximize-icon {
  cursor: pointer;
  color: var(--bcHeaderFontColor);
  z-index: 100;
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-pack: center;
      justify-content: center;
  height: 24px;
}

.botcopy .botcopy-maximize-icon img {
  margin-top: -3px !important;
  vertical-align: middle !important;
}

/* if no speaker icon no margin right */
.botcopy-maximize-icon-notts {
  cursor: pointer;
  color: var(--bcHeaderFontColor);
  z-index: 100;
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-pack: center;
      justify-content: center;
  height: 24px;
}

.botcopy .botcopy--enable-tts-inactive {
  height: 30px;
  background-color: var(--bcHeaderFillColor) !important;
  border-radius: 15%;
  color: var(--bcHeaderFontColor);
  cursor: pointer;
}

.botcopy .botcopy--enable-tts-active {
  height: 30px;
  color: var(--bcHeaderFillColor);
  background-color: var(--bcHeaderFontColor);
  border-radius: 15%;
  text-shadow: -1px -1px 0 #000, 1px -1px 0 #000, -1px 1px 0 #000,
    1px 1px 0 #000 !important;
  cursor: pointer;
}

/* TYPING INDICATOR */
.botcopy--message-box-typing-indicator > div {
  margin-bottom: 0;
  min-height: 42px; /* this is the min-height of the message container of typing indicator. set a min height to avoid UI glitches/jumps */
  -ms-flex-align: end;
      align-items: flex-end;
}

.typing-indicator {
  background-color: var(--bcTypingAnimationFill);
  will-change: transform;
  width: auto;
  float: left;
  border-radius: 50px;
  padding: 2px 10px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
      align-items: center;
  margin: 0 8px auto;
  position: relative;
  min-height: 24px;
}

.typing-indicator::after {
  content: '';
  position: absolute;
  height: 10px;
  border-radius: 50%;
  background-color: var(--bcTypingAnimationFill);
  width: 10px;
  left: -10px;
  bottom: -10px;
}

.typing-indicator span {
  height: 10px;
  width: 10px;
  float: left;
  margin: 0 1px;
  background-color: var(--bcTypingAnimationDots);
  display: block;
  border-radius: 50%;
  opacity: 0.4;
}

.typing-indicator span:nth-of-type(1) {
  -webkit-animation: 1s blink infinite 0.2222s;
  animation: 1s blink infinite 0.2222s;
}

.typing-indicator span:nth-of-type(2) {
  -webkit-animation: 1s blink infinite 0.4444s;
  animation: 1s blink infinite 0.4444s;
}

.typing-indicator span:nth-of-type(3) {
  -webkit-animation: 1s blink infinite 0.6666s;
  animation: 1s blink infinite 0.6666s;
}

@-webkit-keyframes blink {
  50% {
    opacity: 1;
  }
}

@keyframes blink {
  50% {
    opacity: 1;
  }
}

@-webkit-keyframes bulge {
  50% {
    -webkit-transform: scale(1.05);
    transform: scale(1.05);
  }
}

@keyframes bulge {
  50% {
    -webkit-transform: scale(1.05);
    transform: scale(1.05);
  }
}

/* Sets max width of prompt container */
@media (max-width: 320px) {
  .botcopy .botcopy--bot-prompt-master-container {
    width: -webkit-max-content;
    width: -moz-max-content;
    width: max-content;
    max-width: 200px;
  }
}

@media (min-width: 321px) and (max-width: 375px) {
  .botcopy .botcopy--bot-prompt-master-container {
    width: 250px;
  }
}

.botcopy .botcopy--bot-header-close {
  cursor: pointer;
  color: var(--bcHeaderFontColor);
  z-index: 100;
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-pack: center;
      justify-content: center;
  height: 24px;
}

.botcopy .botcopy-maximize-icon {
  cursor: pointer;
  color: var(--bcHeaderFontColor);
  z-index: 100;
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-pack: center;
      justify-content: center;
  height: 24px;
}
input,
button,
select,
optgroup,
textarea {
  margin: 0;
  color: inherit;
  font-size: inherit;
  font-family: inherit;
  line-height: inherit;
}

* {
  outline: none;
}

.botcopy *,
.botcopy *::before,
.botcopy *::after {
  -webkit-box-sizing: inherit;
          box-sizing: inherit;
}

#botcopy-react-root {
  -webkit-font-smoothing: antialiased;
  font-size: 16px;
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
}
.botcopy .botcopy--card {
  background: var(--cardBackground);
  border: 1.5px solid var(--cardBorder);
  border-radius: 20px;
  margin: 0px 50px 0 0.3em;
  overflow: hidden;
  max-width: 550px;
}

.botcopy .botcopy--mediaImg {
  max-width: 100%;
}

.botcopy .botcopy--video video {
  margin: 0 0 -5px 0px !important;
  height: 169px;
}

.botcopy .botcopy--video {
  background: var(--cardBackground);
  overflow: hidden;
  border-radius: 0px;
}

.botcopy .botcopy--card .botcopy--mediaImg {
  max-width: 100%;
  width: 100%;
  border-radius: 15px 15px 0 0;
  border-bottom: 2px solid var(--cardBorder);
}

.botcopy .botcopy--card .botcopy--card-title {
  color: var(--cardTextColor);
  font-weight: bold;
  font-size: 0.875em;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  padding: 10px;
  text-align: left;
  background: var(--cardBackground);
}

.botcopy .botcopy--card .botcopy--card-subtitle {
  color: var(--cardTextColor);
  font-size: 0.875em;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  padding: 0 10px 10px 10px;
  text-align: left;
  background: var(--cardBackground);
  font-weight: normal;
}

.botcopy .botcopy--card .botcopy--card-formattedText {
  color: var(--cardTextColor);
  font-size: 0.875em;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  padding: 10px;
  text-align: left;
  background: var(--cardBackground);
  font-weight: normal;
}

.botcopy .botcopy--card .botcopy--card-button {
  background: var(--cardButtonColor);
  border-bottom: 1px solid var(--cardButtonBorder) !important;
  border: 0;
  font-size: 0.875em;
  font-weight: normal;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  top: 0 !important;
  margin: 0;
  padding: 10px 20px;
  text-align: var(--bcCardButtonTextAlignment);
  width: 100%;
  color: var(--cardButtonTextColor) !important;
  cursor: pointer;
  box-sizing: border-box;
  -webkit-box-sizing: border-box;
}

.botcopy .botcopy--card .botcopy--card-button:last-child {
  border-bottom-left-radius: 17px !important;
  border-bottom-right-radius: 17px !important;
  border-bottom: 0 solid var(--cardButtonBorder) !important;
}

.botcopy .botcopy--card .botcopy--card-button:hover {
  background: var(--bcHoverFillColor) !important;
  color: var(--bcHoverFontColor) !important;
  outline: none;
}

.botcopy .botcopy--card .botcopy--card-button:focus {
  background: var(--bcHoverFillColor) !important;
  color: var(--bcHoverFontColor) !important;
  outline: none;
}
.botcopy--carousel-card {
  background: var(--cardBackground);
  border: 1.5px solid var(--cardBorder);
  border-radius: 20px;
  margin: 0 20px 0 0.3em;
  overflow: hidden;
  max-width: 550px;
}

.botcopy .botcopy--carousel-card .botcopy--mediaImg {
  max-width: 100%;
  width: 100%;
  border-radius: 15px 15px 0 0;
  border-bottom: 2px solid var(--cardBorder);
}

.botcopy .botcopy--carousel-card .botcopy--carousel-card-title {
  color: var(--cardTextColor);
  font-weight: bold;
  font-size: 0.875em;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  padding: 10px;
  text-align: left;
  background: var(--cardBackground);
}

.botcopy .botcopy---carousel-card .botcopy--carousel-card-subtitle {
  color: var(--cardTextColor);
  font-size: 0.875em;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  padding: 0 10px 10px 10px;
  text-align: left;
  background: var(--cardBackground);
  font-weight: normal;
}

.botcopy .botcopy--carousel-card .botcopy--carousel-card-formattedText {
  color: var(--cardTextColor);
  font-size: 0.875em;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  padding: 10px;
  text-align: left;
  background: var(--cardBackground);
  font-weight: normal;
}

.botcopy .botcopy--carousel-card .botcopy--carousel-card-button {
  background: var(--cardButtonColor);
  border-bottom: 1px solid var(--cardButtonBorder);
  border: 0;
  font-size: 0.875em;
  font-weight: normal;
  font-family: var(--bcFontType), sans-serif;
  line-height: normal;
  top: 0;
  margin: 0;
  padding: 10px 20px;
  text-align: var(--bcCardButtonTextAlignment);
  width: 100%;
  color: var(--cardButtonTextColor);
  cursor: pointer;
  box-sizing: border-box;
  -webkit-box-sizing: border-box;
}

.botcopy .botcopy--carousel-card .botcopy--carousel-card-button:last-child {
  border-bottom-left-radius: 17px;
  border-bottom-right-radius: 17px;
  border-bottom: 0 solid var(--cardButtonBorder);
}

.botcopy .botcopy-carousel-card .botcopy--carousel-card-button:hover {
  background: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
  outline: none;
}

.botcopy .botcopy--carousel-card .botcopy--carousel-card-button:focus {
  background: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
  outline: none;
}
.botcopy--bot-clear-history {
  padding: 1em;
  height: 94%;
  width: 100%;
  background-color: #fff;
  overflow-y: none;
  /* max-height: 100%; */
}

.botcopy--bot-clear-history > div {
  /* grid container - to make buttons visible when window is pretty small */
  margin-bottom: 30px;
}

.botcopy--bot-clear-history .clear-history-text {
  padding: 0 20px;
  font-size: 16px;
  text-align: center;
  font-family: var(--bcFontFamily);
}

.botcopy--bot-clear-history button {
  display: block;
  margin: 0 auto;
  padding: 6px 16px;
  outline: none;
  height: 40px;
  text-align: center;
  border-radius: 10px;
  letter-spacing: 1px;
  text-shadow: none;
  font-size: 14px;
  background: none; /* avoid wordpress css override */
  border: 1px solid rgba(0, 0, 0, 0.23); /* avoid wordpress css override */
  color: rgba(0, 0, 0, 0.87); /* avoid wordpress css override */
  font-family: var(--bcFontFamily);
}

/* Clear History - Accept */
.botcopy--bot-clear-history button.btn-accept {
  background: var(--privacyPolicyButtonColor);
  border: 2px solid var(--privacyPolicyButtonColor);
  color: #fff;
  -webkit-transition: all 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;
  -o-transition: all 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;
  transition: all 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;
}

.botcopy--bot-clear-history button.btn-accept:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}

/* Clear History - Cancel */
.botcopy--bot-clear-history .btn-cancel {
  margin: 25px auto 50px;
  border: none;
  opacity: 0.7;
}

.botcopy--bot-clear-history .btn-cancel:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}
.alice-carousel {
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
  position: relative;
  width: 100%;
  margin: auto; }

.alice-carousel__wrapper {
  position: relative;
  width: 100%;
  height: auto;
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
  overflow: hidden; }

.alice-carousel__stage {
  position: relative;
  width: 100%;
  height: 100%;
  margin: 0;
  padding: 0;
  white-space: nowrap;
  -webkit-box-sizing: border-box;
          box-sizing: border-box; }
  .alice-carousel__stage-item {
    width: 100%;
    height: 100%;
    position: relative;
    display: inline-block;
    vertical-align: top;
    white-space: normal;
    line-height: 0; }
    .alice-carousel__stage-item * {
      line-height: initial; }
    .alice-carousel__stage-item.__cloned {
      opacity: 0;
      visibility: hidden; }
  .alice-carousel__stage:after {
    content: ".";
    display: block;
    clear: both;
    visibility: hidden;
    line-height: 0;
    height: 0; }

.alice-carousel__prev-btn,
.alice-carousel__next-btn {
  display: inline-block;
  width: 50%;
  padding: 15px 10px;
  -webkit-box-sizing: border-box;
          box-sizing: border-box; }
  .alice-carousel__prev-btn [data-area]::after,
  .alice-carousel__next-btn [data-area]::after {
    content: attr(data-area);
    position: relative;
    text-transform: capitalize; }

.alice-carousel__prev-btn {
  text-align: right; }

.alice-carousel__prev-btn-item,
.alice-carousel__next-btn-item {
  display: inline-block;
  color: #465798;
  cursor: pointer; }
  .alice-carousel__prev-btn-item:hover,
  .alice-carousel__next-btn-item:hover {
    color: darkred; }
  .alice-carousel__prev-btn-item.__inactive,
  .alice-carousel__next-btn-item.__inactive {
    opacity: .4; }

.alice-carousel__play-btn {
  display: inline-block;
  position: absolute;
  top: 30px;
  left: 20px; }
  .alice-carousel__play-btn:hover {
    cursor: pointer; }
  .alice-carousel__play-btn-wrapper {
    position: relative;
    background-color: #fff;
    padding: 10px;
    width: 32px;
    height: 32px;
    border-radius: 50%; }

.alice-carousel__play-btn-item {
  cursor: pointer;
  position: absolute;
  background: transparent;
  width: 32px;
  height: 32px;
  outline: none;
  border: 0; }
  .alice-carousel__play-btn-item::before, .alice-carousel__play-btn-item::after {
    content: '';
    width: 0;
    height: 0;
    display: block;
    position: absolute;
    border-style: solid;
    border-color: transparent;
    border-width: 8px 0 8px 15px;
    border-left-color: #465798;
    -webkit-transition: all 0.3s linear;
    -o-transition: all 0.3s linear;
    transition: all 0.3s linear; }
  .alice-carousel__play-btn-item::before {
    height: 14px;
    left: 5px; }
  .alice-carousel__play-btn-item::after {
    left: 18px;
    top: 7px; }
  .alice-carousel__play-btn-item.__pause::before, .alice-carousel__play-btn-item.__pause::after {
    border-width: 0 0 0 10px;
    height: 30px; }
  .alice-carousel__play-btn-item.__pause::after {
    left: 18px;
    top: 0; }

.alice-carousel__dots {
  margin: 30px 0 5px;
  text-align: center;
  list-style: none;
  padding: 0; }
  .alice-carousel__dots-item {
    display: inline-block;
    width: 8px;
    height: 8px;
    cursor: pointer;
    border-radius: 50%;
    background-color: #e0e4fb; }
    .alice-carousel__dots-item:not(:last-child) {
      margin-right: 15px; }
    .alice-carousel__dots-item:hover, .alice-carousel__dots-item.__active {
      background-color: #6e7ebc; }

.alice-carousel__slide-info {
  display: inline-block;
  position: absolute;
  right: 20px;
  top: 20px;
  padding: 5px 10px;
  color: #465798;
  border-radius: 5px;
  background-color: rgba(224, 228, 251, 0.6); }
  .alice-carousel__slide-info-item {
    line-height: 0;
    vertical-align: middle; }

.alice-carousel .animated {
  -webkit-animation-fill-mode: both;
          animation-fill-mode: both; }

.alice-carousel .animated-out {
  z-index: 1; }

.alice-carousel .fadeOut {
  -webkit-animation-name: fadeOut;
          animation-name: fadeOut; }

@-webkit-keyframes fadeOut {
  0% {
    opacity: 1; }
  100% {
    opacity: 0;
    visibility: hidden; } }

@keyframes fadeOut {
  0% {
    opacity: 1; }
  100% {
    opacity: 0;
    visibility: hidden; } }
.botcopy .botcopy--gallery-container .botcopy--gallery-image {
  position: relative;
  padding-top: 56.52%;
  background: var(--cardBackground);
}

.botcopy .alice-carousel__stage,
.botcopy .alice-carousel__stage-item {
  /* fixes the padding bottom on safari; just visible on some websites */
  max-height: 100%;
  height: unset;
}

.botcopy .botcopy--gallery-container .botcopy--gallery-image img {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  -o-object-fit: cover;
     object-fit: cover;
  border-radius: 15px 15px 0 0;
}

.botcopy--alice-btn-wrapper {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
      justify-content: center;
  padding: 12px 0 0;
  /* Centers gallery slider arrows by accounting for avatar width */
  margin-left: -18px;
}

.botcopy .botcopy--alice-btn {
  /* position: absolute; */
  /* top: 85px; */
  cursor: pointer;
  z-index: 1000;
  width: 18px;
  height: 28px;
  font-size: 0;
  border: 2px solid #aaaaaa;
  border-radius: 50px;
  background-color: #fff;
  background-repeat: no-repeat;
  background-position: center;
  padding: 1px 10px;
  margin: 0 6px;

  /* this fixes the z-index issue on iOS; KEEP IT */
  -webkit-transform: translate3d(0, 0, 1px);
          transform: translate3d(0, 0, 1px);
}

.botcopy .botcopy--alice-btn:focus {
  border: 2px solid var(--galleryArrowBorder);
}

.botcopy .botcopy--alice-btn.disabled {
  /* display: none; */
  opacity: 0.4;
}

.botcopy .botcopy--alice-btn-prev {
  left: 0;
  background-image: url('/assets/images/round-arrow_left-24px.svg');
}

.botcopy .botcopy--alice-btn-next {
  right: 30px;
  background-image: url('/assets/images/round-arrow_right-24px.svg');
}

.botcopy .botcopy--gallery-item {
  cursor: pointer;
  -webkit-user-select: none;
     -moz-user-select: none;
      -ms-user-select: none;
          user-select: none;
}

.botcopy .botcopy--gallery-item button {
  background: var(--cardButtonColor);
  border: 0 0 1px 0 solid var(--cardBorder);
  font-size: 0.875em;
  font-weight: normal;
  line-height: normal;
  margin: 0;
  padding: 10px 20px;
  text-align: right;
  width: 100%;
  color: var(--cardTextColor) !important;
}

.botcopy .botcopy--gallery-item button:last-child {
  border-bottom-left-radius: 17px !important;
  border-bottom-right-radius: 17px !important;
  border-bottom: 0 solid var(--cardBorder) !important;
}

.botcopy .botcopy--gallery-info {
  padding: 10px;
}

.botcopy .botcopy--gallery-title {
  text-align: left;
  color: var(--cardTextColor);
  font-size: 0.875em;
  line-height: 22.5px;
  font-weight: bold;
}

.botcopy .botcopy--gallery-subtitle {
  font-size: 0.75em;
  line-height: 20px;
  color: var(--cardTextColor);
  text-align: left;
}

.botcopy .botcopy--gallery-item button:hover {
  background: var(--cardButtonColor);
  color: var(--cardTextColor);
  outline: none;
}

.botcopy .botcopy--gallery-item button:focus {
  background: var(--cardButtonColor);
  color: var(--cardTextColor);
  outline: none;
}

/*
.botcopy .botcopy--bot-chat-window .slick-disabled {
  opacity: 0;
}

.botcopy .botcopy--bot-chat-window .slick-slider {
  position: relative;
  display: block;
  box-sizing: border-box;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
  -webkit-touch-callout: none;
  -khtml-user-select: none;
  -ms-touch-action: pan-y;
  touch-action: pan-y;
  -webkit-tap-highlight-color: transparent;
}

.botcopy .botcopy--bot-chat-window .slick-list {
  position: relative;
  display: block;
  overflow: hidden;
  margin: 0;
  padding: 0;
}

.botcopy .botcopy--bot-chat-window .slick-list:focus {
  outline: none;
}

.botcopy .botcopy--bot-chat-window .slick-track {
  position: relative;
  top: 0;
  left: 0;
  display: block;
}

.botcopy .botcopy--bot-chat-window .slick-list.dragging {
  cursor: hand;
}

.botcopy .botcopy--bot-chat-window .slick-slider .slick-track,
.botcopy .botcopy--bot-chat-window .slick-slider .slick-list {
  -webkit-transform: translate3d(0, 0, 0);
  -moz-transform: translate3d(0, 0, 0);
  -ms-transform: translate3d(0, 0, 0);
  -o-transform: translate3d(0, 0, 0);
  transform: translate3d(0, 0, 0);
}

.botcopy .botcopy--bot-chat-window .slick-track::before,
.botcopy .botcopy--bot-chat-window .slick-track::after {
  display: table;
  content: '';
}

.botcopy .botcopy--bot-chat-window .slick-track::after {
  clear: both;
}

.botcopy .botcopy--bot-chat-window .slick-loading .slick-track {
  visibility: hidden;
}

.botcopy .botcopy--bot-chat-window .slick-slide {
  display: none;
  float: left;
  height: 100%;
  min-height: 1px;
}

.botcopy .botcopy--bot-chat-window .slick-slide:active,
.botcopy .botcopy--bot-chat-window .slick-slide:focus {
  outline: none !important;
}

.botcopy .botcopy--bot-chat-window [dir='rtl'] .slick-slide {
  float: right;
}

.botcopy .botcopy--bot-chat-window .slick-slide.slick-loading img {
  display: none;
}

.botcopy .botcopy--bot-chat-window .slick-slide.dragging img {
  pointer-events: none;
}

.botcopy .botcopy--bot-chat-window .slick-initialized .slick-slide {
  display: block;
}

.botcopy .botcopy--bot-chat-window .slick-loading .slick-slide {
  visibility: hidden;
}

.botcopy .botcopy--bot-chat-window .slick-vertical .slick-slide {
  display: block;
  height: auto;
  border: 1px solid transparent;
}

.botcopy .botcopy--bot-chat-window .slick-arrow.slick-hidden {
  display: none;
}
*/
.botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  background: var(--bcHeaderFillColor) !important;
  -ms-flex-order: 1;
      order: 1;
  -ms-flex: 0 0 45px;
      flex: 0 0 45px;

  color: var(--bcHeaderFontColor);

  padding: 0 1em;
  -webkit-box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2) !important;
  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2) !important;
  position: relative !important;
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
  display: -ms-flexbox;
  display: flex;
  z-index: 1500; /* must be more than 1400 from snackbar */
  -ms-flex-align: center;
      align-items: center;
  -ms-flex-direction: row;
      flex-direction: row;
  -ms-flex-pack: justify;
      justify-content: space-between;
}

/* Medium and Large screen device sizing for header */
@media (min-width: 491px) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
    border-top-left-radius: 9px;
    border-top-right-radius: 9px;
  }
}

.botcopy--bot-header-title {
  padding: 0 10px;
  font-weight: 550;
  font-family: var(--bcFontType), sans-serif;
  color: var(--bcHeaderFontColor);
  max-width: 200px;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-header button {
  border-width: 0 !important;
}

.botcopy .botcopy--bot-header svg {
  font-size: 24px;
}

.botcopy .toggle-more-options .toggle-more-options-paper {
  border-top: 3px solid var(--bcHoverFillColor);
  -webkit-box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
          box-shadow: 0 2px 6px 0 var(--chatWindowShadow);
}

.botcopy .toggle-more-options:active {
  background-color: none;
  border-radius: 25%;
}

.botcopy .toggle-more-options:focus {
  -webkit-box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-header button:focus {
  outline: none;
  -webkit-box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
  background-color: transparent !important;
  border-width: 0 !important;
}

/* Samsung Galaxy S3 ----------- */
@media only screen and (min-width: 320px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 320px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* Samsung Galaxy S4 ----------- */
@media only screen and (min-width: 320px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 320px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* Samsung Galaxy S5 ----------- */
@media only screen and (min-width: 360px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 360px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* iPhone 5 ----------- */
@media only screen and (min-width: 320px) and (max-height: 568px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 320px) and (max-height: 568px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* iPhone 6, 7, 8 ----------- */
@media only screen and (min-width: 375px) and (max-height: 667px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 375px) and (max-height: 667px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* iPhone 6+, 7+, 8+ ----------- */
@media only screen and (min-width: 414px) and (max-height: 736px) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 414px) and (max-height: 736px) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* iPhone X ----------- */
@media only screen and (min-width: 375px) and (max-height: 812px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
  }
}

@media only screen and (min-width: 375px) and (max-height: 812px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}

/* iPhone XS Max, XR ----------- */
@media only screen and (min-width: 414px) and (max-height: 896px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-header {
    padding: 5px 15px;
  }
}

@media only screen and (min-width: 414px) and (max-height: 896px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy--bot-header-close {
    height: 24px;
  }
}
.botcopy .botcopy--list-message {
  background: var(--cardBackground);
  border: 1.5px solid var(--cardBorder);
  border-radius: 20px;
  margin: 8px 30px 0 0.3em;
  overflow: hidden;
}

.botcopy .botcopy--list-title-container {
  min-height: 20px;
  padding: 10px 0 10px 10px;
  background-color: var(--bcBotResponseFontColor);
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
      flex-direction: column;
}

.botcopy .botcopy--list-title {
  color: var(--bcBotResponseFillColor);
  font-weight: 550;
  font-family: var(--bcFontType), sans-serif;
  font-size: 1em;
}

.botcopy .botcopy--list-item-container {
  -ms-flex-pack: center;
      justify-content: center;
}

.botcopy .botcopy--list-item-flex {
  cursor: pointer;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: row;
      flex-direction: row;
  -ms-flex-align: center;
      align-items: center;
  border-bottom: 1.5px solid var(--listBorderColor);
  width: 100%;
  text-align: left;
  border-top: none;
  border-left: none;
  border-right: none;
}

.botcopy .botcopy--list-item-flex-last {
  cursor: pointer;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: row;
      flex-direction: row;
  -ms-flex-align: center;
      align-items: center;
  width: 100%;
  text-align: left;
  border: none;
}

.botcopy .botcopy--list-item-info {
  min-height: 62px;
  width: 100%;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
      flex-direction: column;
  -ms-flex-pack: center;
      justify-content: center;
  padding: 6px;
}

.botcopy .botcopy--list-item-last {
  min-height: 62px;
  width: 100%;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
      flex-direction: column;
  -ms-flex-pack: center;
      justify-content: center;
  padding: 6px;
  border-bottom: none;
}

.botcopy .botcopy--list-item-title {
  font-family: var(--bcFontType), sans-serif;
  color: var(--bcBotResponseFontColor);
  font-size: 0.875em;
  padding: 2px 2px;
  margin-left: 4px;
}

.botcopy .botcopy--list-item-description {
  font-family: var(--bcFontType), sans-serif;
  color: var(--bcBotResponseFontColor);
  font-size: 0.8125em;
  padding: 2px 2px;
  margin: 4px 0 0 4px;
}

.botcopy .botcopy--list-item-image {
  max-width: 60px;
  max-height: 60px;
  margin: 0px 10px;
}

.botcopy .botcopy--list-item-image > img {
  max-height: inherit;
  max-width: inherit;
}

.botcopy .botcopy--list-item-image > img {
  max-height: inherit;
  max-width: inherit;
}

.botcopy .botcopy--list-item-flex:hover {
  border-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-item-flex:hover .botcopy--list-item-info,
.botcopy .botcopy--list-item-flex:hover .botcopy--list-item-title,
.botcopy .botcopy--list-item-flex:hover .botcopy--list-item-description {
  color: var(--bcHoverFontColor);
  background-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-item-flex-last:hover .botcopy--list-item-info,
.botcopy .botcopy--list-item-flex-last:hover .botcopy--list-item-title,
.botcopy .botcopy--list-item-flex-last:hover .botcopy--list-item-description,
.botcopy .botcopy--list-item-flex-last:hover .botcopy--list-item-last {
  color: var(--bcHoverFontColor);
  background-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-item-last:hover {
  color: var(--bcHoverFontColor);
  background-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-item-flex-last:focus .botcopy--list-item-title,
.botcopy .botcopy--list-item-flex-last:focus .botcopy--list-item-description,
.botcopy .botcopy--list-item-flex-last:focus {
  color: var(--bcHoverFontColor);
  background-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-item-flex:focus .botcopy--list-item-title,
.botcopy .botcopy--list-item-flex:focus .botcopy--list-item-description,
.botcopy .botcopy--list-item-flex:focus .botcopy--list-item-info {
  color: var(--bcHoverFontColor);
  background-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-item-flex:focus {
  border-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--list-title-container:focus {
  color: var(--bcHoverFontColor);
  background-color: var(--bcHoverFillColor);
}
.botcopy .botcopy--bot-chat-window button {
  text-decoration: none;
  outline: none;
}

/* Quick Replies */

.botcopy .botcopy--bot-chat-window .botcopy--bot-quickreplies {
  border-radius: 10px;
  background: var(--quickButtonBackground);
  border: 1.5px solid var(--quickButtonBorder);
  color: var(--quickTextColor);
  font-size: 0.875em;
  font-weight: 500;
  font-family: var(--bcFontType), sans-serif;
  top: 0 !important;
  line-height: normal;
  margin: 0 5px 5px 0;
  padding: 10px 15px;
  cursor: pointer;
  -moz-user-select: none;
  -webkit-user-select: none;
  -ms-user-select: none;
  user-select: none;
  -webkit-animation: loadIn ease-out 0.2s;
          animation: loadIn ease-out 0.2s;
}

@-webkit-keyframes loadIn {
  0% {
    -webkit-transform: translateY(80px);
            transform: translateY(80px);
  }

  100% {
    -webkit-transform: translateY(0);
            transform: translateY(0);
  }
}

@keyframes loadIn {
  0% {
    -webkit-transform: translateY(80px);
            transform: translateY(80px);
  }

  100% {
    -webkit-transform: translateY(0);
            transform: translateY(0);
  }
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-quickreplies:hover {
  background: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
  border-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-quickreplies:focus {
  background: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
  border-color: var(--bcHoverFillColor);
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-quickreplies svg {
  font-size: 24px;
}

.botcopy .botcopy--bot-text-message {
  background-color: var(--bcBotResponseFillColor);
  border-color: var(--bcBotResponseBorderColor);
  color: var(--bcBotResponseFontColor);
  font-family: var(--bcFontType), sans-serif;
  display: table;
  border-radius: 15px 15px 15px 0;
  margin-right: 100px;
  margin-left: 0.3em;
  min-height: 42px; /* should be the same as .typing-indicator min-height */
}

.botcopy .botcopy--bot-text-message > div {
  border-color: inherit;
}

.botcopy .botcopy--bot-text-message > div > div > div {
  border-color: inherit;
}

.botcopy .botcopy--bot-message-group {
  display: table;
}

.botcopy .botcopy--user-text-message {
  background-color: var(--bcUserBoxColor);
  color: var(--bcUserResponseColor);
  font-family: var(--bcFontType), sans-serif;
  display: table;
  float: right;
  border-radius: 15px 15px 0 15px;
  margin-left: 100px;
  margin-right: 15px;
}
.botcopy--bot-privacy-policy {
  padding: 1em;
  height: auto;
  width: auto;
  background-color: transparent;
  overflow-y: auto;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: end;
      justify-content: flex-end;
  border-top: 4px solid var(--privacyPolicyButtonColor);
}

.botcopy--bot-privacy-policy > div {
  /* grid container - to make buttons visible when window is pretty small */
  margin-bottom: 30px;
}

.botcopy--bot-privacy-policy h3 {
  text-align: center;
  margin-bottom: 25px;
}

.botcopy--bot-privacy-policy .privacy-policy-text {
  padding: 10px 20px 0;
  font-size: 16px;
  font-family: var(--bcFontFamily);
}

.botcopy--bot-privacy-policy .privacy-policy-link {
  display: block;
  margin: 20px 0px;
  width: -webkit-fit-content;
  width: -moz-fit-content;
  width: fit-content;
}

.botcopy .privacy-policy-link:focus {
  -webkit-box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3px 2px var(--bcHoverFillColor);
}

.botcopy--bot-privacy-policy button {
  display: block;
  margin: 0 auto;
  padding: 6px;
  outline: none;
  height: 40px;
  text-align: center;
  border-radius: 10px;
  letter-spacing: 1px;
  text-shadow: none;
  font-size: 14px;
  background: none; /* avoid wordpress css override */
  border: 1px solid rgba(0, 0, 0, 0.23); /* avoid wordpress css override */
  color: rgba(0, 0, 0, 0.87); /* avoid wordpress css override */
  font-family: var(--bcFontFamily);
}

/* Privacy Policy - Accept */
.botcopy--bot-privacy-policy button.btn-accept {
  background: var(--privacyPolicyButtonColor);
  border: 2px solid var(--privacyPolicyButtonColor);
  color: #fff;
  -webkit-transition: all 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;
  -o-transition: all 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;
  transition: all 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;
}

.botcopy--bot-privacy-policy button.btn-accept:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}

/* Privacy Policy - Decline */
.botcopy--bot-privacy-policy button.btn-decline {
  margin-left: 20px;
}

.botcopy--bot-privacy-policy button.btn-decline:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}

.botcopy--bot-privacy-policy button.btn-back {
  margin-top: 14px;
}

.botcopy--bot-privacy-policy button:focus {
  top: 0; /* avoid wordpress css override */
}
.botcopy .lc-1fjhbkf,
.botcopy .lc-bgzoqr {
  -ms-flex-align: end !important;
      align-items: flex-end !important;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-textInput {
  position: relative !important;
  display: -ms-flexbox !important;
  display: flex !important;
  font-family: var(--bcFontType), sans-serif !important;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
  padding: 14px !important;
  border: 0.5px solid var(--inputBorder) !important;
  border-radius: 15px !important;
  background: var(--inputBackground) !important;
  width: 100% !important;
  color: var(--inputText) !important;
  font-size: 1em !important;
  -webkit-appearance: none !important;
  -moz-appearance: none !important;
  appearance: none !important;
  display: block !important;
  -webkit-transition: none !important;
  -o-transition: none !important;
  transition: none !important;
  font-family: var(--bcFontType), sans-serif !important;
  position: relative !important;
}

.botcopy .botcopy--bot-chat-window .botcopy--microphone-box {
  position: absolute !important;
  width: 35px !important;
  height: 30px !important;
  right: 12px !important;
  bottom: 12px !important;
  z-index: 50 !important;
}

.botcopy .botcopy--tts-dialog-container {
  min-height: 60px;
  max-height: 100px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: row;
      flex-direction: row;
  -ms-flex-pack: distribute;
      justify-content: space-around;
  -ms-flex-align: center;
      align-items: center;
  padding: 8px;
}

@media only screen and (max-width: 500px) {
  .botcopy .botcopy--tts-dialog-container {
    -ms-flex-direction: column;
        flex-direction: column;
    text-align: center;
    -ms-flex-pack: center;
        justify-content: center;
  }
}

.botcopy .botcopy--tts-dialog-text-container {
  font-size: 14px;
  font-weight: normal;
  color: #0a2740;
  text-align: center;
}

.botcopy .botcopy--tts-dialog-button-container {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: distribute;
      justify-content: space-around;
  min-width: 170px;
  padding: 8px;
}

.botcopy .botcopy--tts-dialog-button {
  width: 75px;
  height: 30px;
  cursor: pointer;
  background-color: var(--bcHeaderFillColor);
  color: var(--bcHeaderFontColor);
  border-radius: 2px;
}

/* WCAG Focus TTS Yes */
.botcopy .botcopy--tts-dialog-button:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}

.botcopy .botcopy--tts-dialog-cancelButton {
  width: 75px;
  height: 30px;
  cursor: pointer;
  background: var(--bcHeaderFontColor);
  color: var(--bcHeaderFillColor);
  border-radius: 2px;
}

/* WCAG Focus TTS No */
.botcopy .botcopy--tts-dialog-cancelButton:focus {
  background-color: var(--bcHoverFillColor);
  color: var(--bcHoverFontColor);
}

/* Clear History Menu Item */
.botcopy .clear-history {
  font-family: var(--bcFontType), Helvetica, Arial, sans-serif;
  font-size: 14px;
}

.botcopy .clear-history:focus {
  background-color: var(--bcHeaderFontColor);
  color: var(--bcHeaderFillColor);
}

/* Privacy Policy Menu Item */
.botcopy .privacy-policy {
  font-family: var(--bcFontType), Helvetica, Arial, sans-serif;
  font-size: 14px;
}

.botcopy .privacy-policy:focus {
  background-color: var(--bcHeaderFontColor);
  color: var(--bcHeaderFillColor);
}

/* Samsung Galaxy S5 ----------- */
@media only screen and (min-width: 360px) and (max-height: 640px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
    padding: 8px 5px !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 40px !important;
  }
}

/* Samsung Galaxy S7 + S8 */
@media only screen and (min-width: 360px) and (max-width: 640px) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    min-width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
    padding: 5px 5px 5px 15px !important;
  }
}

/* iPhone 5 ----------- */
@media only screen and (min-width: 320px) and (max-height: 568px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 100% !important;
    font-size: 1em !important;
    height: 40px !important;
  }
}

/* iPhone 6, 7, 8 ----------- */
@media only screen and (min-width: 375px) and (max-height: 667px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
  }
}

/* iPhone 6+, 7+, 8+ ----------- */
@media only screen and (min-width: 414px) and (max-height: 736px) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
  }
}

/* iphone X */
@media only screen and (min-width: 375px) and (max-height: 812px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
    /* padding: 5px 5px 5px 15px; */
  }
}

/* iphone XR, 11*/
@media only screen and (min-width: 414px) and (max-height: 896px) and (-webkit-device-pixel-ratio: 2) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
    padding: 12px 5px !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
  }
}

/* iphone X, XS, 11 Pro */
@media only screen and (min-width: 375px) and (max-height: 812px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
    padding: 12px 5px !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
  }
}

/* iphone XS Max, 11 Pro Max*/
@media only screen and (min-width: 414px) and (max-height: 896px) and (-webkit-device-pixel-ratio: 3) {
  .botcopy .botcopy--bot-chat-window .botcopy--bot-textInput > textarea {
    padding: 10px !important;
  }

  .botcopy .botcopy--input-container {
    border-top: 1px solid #e6e6e6 !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -ms-flex: 0.8 1 !important;
        flex: 0.8 1 !important;
    -ms-flex-direction: row !important;
        flex-direction: row !important;
    -ms-flex-pack: distribute !important;
        justify-content: space-around !important;
    padding: 10px 5px !important;
  }

  .botcopy--input-message {
    font-family: var(--bcFontType), sans-serif !important;
    border: solid 1px #e6e6e6 !important;
    border-radius: 15px !important;
    width: 90px !important;
    font-size: 1em !important;
    height: 45px !important;
  }
}

/* Global Styles */

.botcopy
  .botcopy--bot-chat-window
  .botcopy--microphone-box
  .botcopy--microphone-icon {
  cursor: pointer !important;
}

.botcopy .botcopy--microphone-wrapper {
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex-pack: center !important;
      justify-content: center !important;
  -ms-flex-align: center !important;
      align-items: center !important;
  cursor: pointer !important;
  height: 40px;
  padding: 0 5px;
  margin: 0 5px;
}

.botcopy .botcopy--microphone-wrapper:focus {
  -webkit-box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy--textInput-wrapper {
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex: 1 1 !important;
      flex: 1 1 !important;
  -ms-flex-direction: row !important;
      flex-direction: row !important;
  -ms-flex-pack: center !important;
      justify-content: center !important;
  -ms-flex-align: center;
      align-items: center;
  width: 100% !important;
  font-family: var(--bcFontType), sans-serif !important;
  display: flex !important;
  font-size: 1em !important;
  color: black !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
}

.botcopy--textInput-wrapper-loading {
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex: 1 1 !important;
      flex: 1 1 !important;
  -ms-flex-direction: row !important;
      flex-direction: row !important;
  -ms-flex-pack: center !important;
      justify-content: center !important;
  -ms-flex-align: center;
      align-items: center;
  width: 100% !important;
  font-family: var(--bcFontType), sans-serif !important;
  display: flex !important;
  font-size: 1em !important;
  color: black !important;
  -webkit-box-shadow: none !important;
  box-shadow: 0px 3px 18px red !important;
}

.botcopy--input-message {
  font-family: var(--bcFontType), sans-serif !important;
  border: solid 1px #e6e6e6 !important;
  border-radius: 15px !important;
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex: 0.95 1 !important;
      flex: 0.95 1 !important;
  font-size: 1em !important;
  height: 40px !important;
  padding: 0px 10px !important;
  width: 100% !important;
  margin: 0 !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  text-align: left !important;
  text-decoration: none !important;
  background-color: #ffffff !important;
}

.botcopy--input-message[type='text'] {
  font-family: var(--bcFontType), sans-serif !important;
  border: solid 1px #e6e6e6 !important;
  border-radius: 15px !important;
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex: 0.95 1 !important;
      flex: 0.95 1 !important;
  font-size: 1em !important;
  height: 40px !important;
  padding: 0px 10px !important;
  width: 100% !important;
  margin: 0 !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  text-align: left !important;
  text-decoration: none !important;
}

.botcopy--input-message::-webkit-input-placeholder {
  font-family: var(--bcFontType), sans-serif !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
  text-decoration: none !important;
}

.botcopy--input-message:-ms-input-placeholder {
  font-family: var(--bcFontType), sans-serif !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
  text-decoration: none !important;
}

.botcopy--input-message::-ms-input-placeholder {
  font-family: var(--bcFontType), sans-serif !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
  text-decoration: none !important;
}

.botcopy--input-message::placeholder {
  font-family: var(--bcFontType), sans-serif !important;
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
  text-decoration: none !important;
}

.botcopy--input-message[type='text']::-webkit-input-placeholder {
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
}

.botcopy--input-message[type='text']:-ms-input-placeholder {
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
}

.botcopy--input-message[type='text']::-ms-input-placeholder {
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
}

.botcopy--input-message[type='text']::placeholder {
  -webkit-box-shadow: none !important;
  box-shadow: none !important;
  color: #757575 !important;
}

.botcopy--input-container {
  border-top: 1px solid #e6e6e6 !important;
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex: 0.8 1 !important;
      flex: 0.8 1 !important;
  -ms-flex-direction: row !important;
      flex-direction: row !important;
  /* justify-content: space-around !important; */
  -ms-flex-align: center !important;
      align-items: center !important;
  padding: 5px !important;
}

/* Wraps input bar and send button  */
.input-send-wrap {
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex-direction: row !important;
      flex-direction: row !important;
  -ms-flex-pack: distribute !important;
      justify-content: space-around !important;
  -ms-flex-align: center !important;
      align-items: center !important;
  width: 100%;
  -webkit-box-shadow: 0px 0px 6px #d8572a !important;
          box-shadow: 0px 0px 6px #d8572a !important;
  border-radius: 5px;
  background-color: none;
  -webkit-animation-name: loading;
          animation-name: loading;
  -webkit-animation: shake 0.4s 1 linear;
  -moz-animation: shake 0.4s 1 linear;
  -o-animation: shake 0.4s 1 linear;
}

@-webkit-keyframes shake {
  0% {
    -webkit-transform: translate(15px);
  }
  20% {
    -webkit-transform: translate(-15px);
  }
  40% {
    -webkit-transform: translate(10px);
  }
  60% {
    -webkit-transform: translate(-10px);
  }
  80% {
    -webkit-transform: translate(5px);
  }
  100% {
    -webkit-transform: translate(0px);
  }
}

#inputWrapper {
  border: 0;
}

.MuiButton-root-10 {
  min-width: 48px !important;
}

/* Menu button*/

.botcopy--menu-button {
  color: var(--bcMenuButtonColor);
  font-size: 0.875em;
  line-height: normal;
  font-weight: bold;
  padding: 0px 5px;
  margin: 0 5px;
  cursor: pointer;
  background: transparent;
  border: 0;
  font-family: var(--bcFontType), sans-serif;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: distribute;
      justify-content: space-around;
  -ms-flex-align: center;
      align-items: center;
  background-color: none;
  height: 40px;
}

.botcopy--menu-button:focus {
  -webkit-box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy--menu-text {
  font-family: var(--bcFontType), sans-serif !important;
  color: var(--bcMenuButtonColor) !important;
  font-size: 1em !important;
  text-transform: none !important;
  font-weight: bold !important;
}

.MuiButton-text-12 {
  margin: 0 !important;
}

/* Send Button */

.botcopy .botcopy--bot-chat-window .botcopy--bot-send-btn {
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex-line-pack: center !important;
      align-content: center !important;
  -ms-flex-align: center !important;
      align-items: center !important;
  -ms-flex: 0.1 1 !important;
      flex: 0.1 1 !important;
  -ms-flex-direction: column !important;
      flex-direction: column !important;
  -ms-flex-pack: center !important;
      justify-content: center !important;
  height: 40px;
  padding: 0 5px;
  margin: 0 5px;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-send-btn:focus {
  -webkit-box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
          box-shadow: 0 0 3pt 2px var(--bcHoverFillColor);
  border-radius: 15%;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-send-btn > button > svg {
  width: 30px !important;
  height: 30px !important;
  position: relative !important;
}

.botcopy--bot-send-innerbtn {
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex: 1 1 !important;
      flex: 1 1 !important;
}

.MuiButton-text-48 {
  padding: 0px !important;
}

.MuiButton-root-46 {
  min-width: 34px !important;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-send-btn > button:hover {
  outline: none !important;
  -webkit-box-shadow: none !important;
          box-shadow: none !important;
  border-radius: 10px !important;
  background-color: transparent !important;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-send-btn > button:focus {
  outline: none !important;
  /* box-shadow: 0 0 3pt 2px var(--bcHoverFillColor); */
  border-radius: 10px !important;
  background-color: transparent !important;
}

.botcopy .botcopy--bot-chat-window .botcopy--bot-menu-icon:focus {
  color: var(--bcHoverFillColor) !important;
}

.botcopy--input-message:focus {
  color: black !important;
}

/*# sourceMappingURL=master.css.map*/